Політика конфіденційності

Last updated: October 24, 2025

KO`HANNA respects the privacy of every client and visitor.
We collect and process personal data only where it is necessary — to provide, deliver, and improve your experience with our products and services.

By visiting our website or placing an order, you agree to the practices described below.

Information We Collect

We collect information that you provide directly to us, including:
— name, email address, and shipping details when placing an order;
— payment information processed securely through our payment partners;
— messages or inquiries sent to our customer service.

We may also collect non-identifying technical information such as browser type, device data, and general site usage, to help us refine and improve the KO`HANNA experience.

Use of Information

Your information is used exclusively to:
— process and deliver your orders;
— communicate with you regarding your purchase;
— provide customer assistance;
— send updates or news about KO`HANNA (only if you have subscribed voluntarily).

We do not sell, rent, or disclose your personal information to third parties except as required to fulfill your order or comply with legal obligations.

Third-Party Services

We work with select partners — such as payment gateways, logistics providers, and analytics tools — that operate under strict privacy and data protection standards.
These services receive only the information required to perform their function and are bound by confidentiality agreements.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined above, unless a longer period is required by law.
Once information is no longer needed, it is deleted securely.

Your Rights

Under applicable European data protection laws, you have the right to:
— access, correct, or request deletion of your personal data;
— withdraw consent for communications at any time;
— request a copy of the information we hold about you.

For any such requests, please contact us at support@kohanna.store

Security

All data is stored on secure servers and transmitted using encrypted protocols.
While no digital system is infallible, KO`HANNA applies reasonable and appropriate safeguards to protect your information.

Cookies

Our website uses cookies — small data files that enhance site functionality and analytics.
You can manage or disable cookies through your browser settings without affecting essential site operations.

Policy Updates

We may revise this Privacy Policy periodically to reflect updates in our practices or regulations.
The latest version will always be available on this page.

Contact

For all privacy-related inquiries, please contact us at support@kohanna.store

KO`HANNA operates with discretion and integrity — respecting not only the craftsmanship behind each piece, but also the privacy of every individual who chooses it.